Privacy Policy

Privacy Policy
Last updated: November 1, 2026
MarcoGO is a local guide for Marco Island, Florida. This policy explains what information the app collects, how it is used, and the choices you have.
1. Information we collect
Account information: your name and email address when you create an account, and the user type you choose (Visitor, Resident or Snowbird).
Content you submit: Lost & Found posts and reports (title, description, area, and the phone number or email you choose to show), and business or partner applications (business name, contact name, phone, email, website, message).
Basic technical data needed to run the service, such as device type and error logs.
We do not collect your precise location in the background.
2. How we use information
To create and manage your account, show the content you ask for, review and publish Lost & Found posts, respond to business inquiries, keep the app secure, and improve it.
Lost & Found posts are reviewed before they appear. The contact details you add to a post become visible to other users once it is approved.
3. Sharing
We do not sell your personal information.
We use service providers to run the app: authentication and database hosting (OnSpace and Supabase) and web hosting (Netlify). They process data only to provide those services.
Weather, tide and flight information is loaded from public sources. Listings link to third-party businesses; when you open a business website, call, or get directions, their own privacy practices apply.
4. Retention and deletion
We keep your information while your account is active. You can ask us to delete your account and associated data at any time from Profile > Request Account Deletion, or by emailing [email protected]. We aim to complete deletion requests within 30 days.
Lost & Found posts expire automatically after a set period.
5. Children
MarcoGO is not directed to children under 13, and we do not knowingly collect their personal information.
6. Your choices
You can change your user type and notification settings in Profile, sign out at any time, and request deletion as described above.
7. Changes
We may update this policy. The date at the top shows when it was last changed.
8. Contact